Privacy Policy
Last updated: 2024-12-29
At Kabalah, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our astrology and spiritual guidance services. Please read this policy carefully.
1. Information We Collect
We collect information you provide directly and information collected automatically.
Information You Provide
- Account information (email address, name, password)
- Birth data (date, time, and location of birth) for astrological calculations
- Profile preferences and settings
- Saved readings, notes, and interpretations
- Payment information (processed securely by our payment providers)
- Communications with our support team
Information Collected Automatically
- Device information (browser type, operating system)
- Usage data (features accessed, time spent, interactions)
- IP address and approximate location
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
- Provide and personalize our astrology and tarot services
- Calculate and generate accurate natal charts and readings
- Improve and optimize our AI interpretations
- Send service updates, newsletters (with your consent), and support responses
- Protect against fraud and ensure platform security
- Comply with legal obligations and enforce our terms
3. Special Note on Birth Data
Your birth data (date, time, place) is essential for accurate astrological calculations. We treat this as sensitive information and:
- Store it with enterprise-grade encryption
- Never sell or share it with third parties for marketing
- Use it only for the services you request
- Give you full control to view, export, or delete it at any time
4. Information Sharing
We do not sell your personal information. We may share information only in these circumstances:
- With service providers who assist in operating our platform (hosting, payment processing, analytics)
- When required by law, court order, or governmental authority
- To protect our rights, privacy, safety, or property
- With your explicit consent
5. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and preferences
- Understand how you use our services
- Improve platform performance
You can control cookies through your browser settings. Note that disabling certain cookies may affect functionality.
6. Data Security
We implement robust security measures to protect your information:
- SSL/TLS encryption for all data transmission
- Encrypted storage for sensitive data including birth information
- Strict access controls and authentication
- Regular security audits and monitoring
- Secure backup procedures
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time. Some data may be retained as required by law or for legitimate business purposes (such as fraud prevention).
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing activities
- Restriction: Request limitation of processing
- Withdraw consent at any time where processing is based on consent
To exercise these rights, contact us at privacy@kabalah.app
9. GDPR Compliance (EU Users)
For users in the European Economic Area, we process data under the following legal bases:
- Performance of contract (to provide our services)
- Your consent (for marketing communications)
- Legitimate interests (to improve our services and ensure security)
- Legal obligations (tax, regulatory requirements)
For GDPR-related inquiries, contact our Data Protection Officer at dpo@kabalah.app
10. Children's Privacy
Our Service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to have it removed.
11. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our platform. Your continued use after changes constitutes acceptance.
13. Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact us:
Data Protection Officer: dpo@kabalah.app